Privacy Policy

 The St Ives Medieval Faire is a Ku-ring-gai Council event. Any personal information collected by Ku-ring-gai Council is kept strictly secured. We do not pass on or sell any of your personal details to anyone.

When you browse this website the following information may be recorded for statistical purposes only:

  • Your server address
  • Your domain name
  • The date and time of your visit to the site
  • The pages accessed and documents downloaded
  • The previous site visited
  • The type of browser used

When you register, we ask you for your email address to allow us to send you important messages about the Faire. Your email will only be used for the purpose for which you have provided it.

For more information about how Ku-ring-gai Council protects your privacy view the Privacy Management Plan.pdf (341KB)

Customer Service Policy

Ku-ring-gai Council is committed to providing exceptional customer service. We endeavour to make sure that all services on our website are available and pricing is true and correct.

Pricing Policy

All prices are in Australian dollars (AUD) and include Goods and Services Tax (GST) where applicable. Full details of Ku-ring-gai Council fees and charges are found on Council’s website.
Click here to view the full list of fees and charges

Shipping and Delivery Policy

Ku-ring-gai Council does not currently ship or deliver any products relating to the St Ives Medieval Faire.

Refund Policy

When purchasing tickets please choose carefully. We do not normally give refunds if you simply change your mind. Full refund Ticket Terms and Conditions will be presented to you at the time of your transaction prior to payment.

Credit Card Details

We do not collect credit card information. Credit card transactions are processed by www.iwannaticket.com.au Your payment is covered by the I Wanna Ticket security and privacy policy which you can view HERE